Terms & Conditions
Introduction
Welcome to MALIFY Online Shop (https://maylify.com/)! We’re thrilled to have you here, and we want to make sure your experience—whether you’re browsing our plus-size cotton-padded jackets or other apparel—is smooth, enjoyable, and worry-free. These Terms & Conditions explain how we work together, from exploring products to placing orders. If you have questions or need help at any step, our customer support team is ready to assist you via sales06@zuoxiner.com, 15160396259, or WhatsApp at 15160396259. Let’s get started!
Orders & Payment
1. Order Process
When you place an order, you confirm that all details you provide—including product selection, quantity, shipping address, and payment information—are correct. You’ll get an email to let you know we’ve received your order (this is just a quick receipt confirmation). Your order is officially confirmed only after we verify stock availability, validate your payment, and send you an “Order Confirmed & Dispatched” email (with tracking info included). In rare cases, we may need to adjust your order before shipping (e.g., due to unexpected stock shortages or pricing errors)—we’ll always contact you first if that happens.
2. Payment Methods
We accept secure payment options including Visa, MasterCard, American Express, Discover, and PayPal. All payments are processed via encrypted channels to protect your financial information, so your credit card details stay private and safe. Please complete payment at the time of order placement; if we don’t receive payment within 24 hours, the order will be automatically canceled—but you can always place it again later if you’d like!
3. Pricing & Shipping
- All product prices are displayed in USD (United States Dollars), and we offer free shipping on all orders—no extra cost for delivery, no minimum purchase required!
- For international customers: Your country may impose import duties, customs fees, or local taxes. These charges are set by your local customs office, so we recommend checking with them in advance to understand any potential extra costs—we want you to be fully prepared!
4. Stock Note
When you complete checkout, we’ll temporarily reserve stock for your order. Final stock confirmation is only given once your payment is successfully processed. Once your order is confirmed and shipped, we can’t modify or cancel it (e.g., changing sizes, shipping addresses, or products). For after-sales needs (like returns or exchanges), please refer to our dedicated After-Sales page—feel free to contact us if you need the link!
Warranty
We take great pride in our products, especially our cotton-padded jackets and outerwear. If you find a manufacturing defect (e.g., a broken zipper, uneven stitching, or material flaws) within 7 days of receiving your order, please contact us at sales06@zuoxiner.com (and include photos/videos of the defect). We’ll either repair or replace the item for free, at our discretion. This warranty doesn’t cover normal wear and tear (e.g., faded fabric after multiple washes or loose threads from regular use)—but if you have questions, feel free to reach out, and we’ll do our best to help!
Third-Party Links
Our website may contain links to third-party websites, plugins, or applications (e.g., social media platforms or shipping tracking tools). These links are provided for your convenience only. We have no control over the content, privacy policies, or practices of these third-party sites and can’t be held liable for any damage or loss caused by accessing them. We recommend reviewing the privacy policies of these sites before clicking—better safe than sorry!
Trademarks
All trademarks, service marks, trade names, logos, and product design names (e.g., “Plus-Size Quilted Cotton Jacket”) displayed on our website are the exclusive property of MALIFY. Unauthorized use of these marks—including reproduction, modification, or commercial use—is strictly prohibited. If you have a creative idea involving these marks, feel free to reach out and chat with us!
Updates to These Terms
We may update these Terms & Conditions from time to time to align with changes in business practices, laws, or industry standards (e.g., updating shipping policies). When we make material changes, we will:
- Post the revised terms on this page with a new “Last Updated” date.
- Notify you via the contact info you provided (e.g., email) at least 7 days before the changes take effect.
We encourage you to review this page regularly to stay informed about the latest terms. Your continued use of our website after the changes take effect means you accept the revised Terms & Conditions. Thank you for being part of our community!
Contact Us
If you have any questions, need support, or want to discuss these terms further, we’re here for you:
- Email: sales06@zuoxiner.com
- Phone: 15160396259
- WhatsApp: 15160396259
- Business Hours: Monday–Friday, 9:00 AM–6:00 PM (GMT+8)
